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Resources
HQAI goes local
January 2020
National organisations are powerful actors to improve assistance to affected populations. HQAI Goes Local together with them.
The benefits of HQAI's services
December 2019
The benefits of HQAI for the humanitarian and development sector: learning, improvement, accountability, trust, economies, localisation.
It's pronounced ...
June 2019
How is HQAI pronounced? A video series about pronunciation and much more.
EFICOR's journey
February 2020
Certification against the CHS is essential for many national organisations. Hear from Indian EFICOR.
Harmonising donor assessments
February 2020
The CHS is going to be a central tool in harmonisation, incl. for cutting duplication, harmonising & simplifying donor due diligence.
Partnerships
August 2018
"Feedback from affected populations is wonderful evidence for organisations to take to donors" says Andy Wheatley, Adviser embedded in DFID.
POL048 Complaint Management Policy
Updated June 2024
Ruling the management of Complaints
PRO048 Complaint Management Procedure
Updated August 2024
Describing the process of filing a complaint
POL110 Conflict of Interest Policy
Updated November 2021
The framework for ensuring the absence of conflict of interest.
Support and recognition to date
November 2020
Supporting the CHS and independent quality assurance. The big picture to date.
Report 2020 donor round table
November 2020
The summary report of the 2020 October donor roundtable
HQAI in 90 seconds
November 2020
We present HQAI in 90 seconds. HQAI is an independent auditor for the humanitarian and development sector.