addarrow-downarrow-leftarrow-rightarrow-upcanceldowndownloademailIcons / Social / FacebookfilterhomeIcons / Social / InstagramleftIcons / Social / LinkedInmenuremoverightsearchtagtranslateIcons / Social / TwitterupIcons / Social / YouTube

Filter, search, scroll

Accessibility, quality and transparency of information are essential. This resources pages is here for you.
With the filter function you should be able to find what you are looking for: please use the tags and categories to narrow down your search. We hope you'll enjoy reading.

You do not find what you are looking for? Let us know. We can - most probably - help you and we will - most certainly - have a chance to say "hello": communication@hqai.org

Resources

resources-illustration-2019-report.jpg
2019 in focus

April 2020

The flagship publication is a punch overview of 2019, HQAI's activities and impact.

resources-illustration-POL-doc-system.jpg
POL114 Third-party quality assurance policy

November 2024

Requirements applicable for HQAI's services

resources-2019-numbers-tile.jpg
2019 people and numbers

April 2020

HQAI’s structure, people and financial statements 2019.

resources-CHS-tile.jpg
CHS

June 2020

The standard we audit against.

resources-history-tile.jpg
HQAI history

December 2019

Independent quality assurance and the humanitarian sector: a history.

resources-illustration-POL-doc-system.jpg
GOV001 Articles of association

June 2020

We are an association! Read the founding articles here.

resources-illustration-POL-doc-system.jpg
POL200 HQAI Facilitation Fund Policy

Updated March 2022

Ruling the management of HQAI Facilitation Fund

resources-illustration-POL-doc-system.jpg
PRO200 Facilitation Fund Procedure

Updated in August 2022

Hands-on: how to apply to the HQAI Facilitation Fund

resources-illustration-POL-doc-system.jpg
POL048 Complaint Management Policy

Updated June 2024

Ruling the management of Complaints

resources-illustration-POL-doc-system.jpg
PRO048 Complaint Management Procedure

Updated August 2024

Describing the process of filing a complaint

resources-illustration-POL-doc-system.jpg
POL110 Conflict of Interest Policy

Updated November 2021

The framework for ensuring the absence of conflict of interest.

WEB_resources_roundtable_report.jpg
Report 2020 donor round table

November 2020

The summary report of the 2020 October donor roundtable