Publications

Resources

pdf file icon18.12.2017Manual for organisationsThis document provides guidance to audited organisations on the scope and processes of audits. It is a non-binding supplement to the POL114 - Third-party quality assurance policy and PRO114 -Third-party quality assurance procedure.
pdf file icon12.07.2017Annual Report 2016A report on HQAI's activities and operations from 2016.
pdf file icon20.12.2017Certification Application Form This document provides information about CHS Certification including general information, application procedures and a cost breakdown.
pdf file icon20.12.2017Independent Verification Application Form This document provides information about CHS Independent Verification including general information, application procedures and a cost breakdown.
pdf file icon20.12.2017Benchmarking Application FormThis document provides information about CHS Benchmarking including general information, application procedures and a cost breakdown.
pdf file icon04.09.2017Audit Checklist for OrganisationsA practical guide and checklist for organisations undertaking an audit.
pdf file icon23.06.2017Claims PolicyThis document describes the correct use of HQAI certification mark and the claims that an organisation can make when in a process of independent verification, benchmarking or certification.
pdf file icon28.06.2017Conflict of Interest PolicyThis document describes the framework for ensuring the absence of conflict of interest.
pdf file icon23.06.2017Third Party Quality Assurance PolicyThis policy contains the process requirements applicable for HQAI third-party quality assurance services. It provides general information about the benchmarking, independent verification and certification schemes.
pdf file icon06.12.2017Subsidy Fund Application Form for Independent VerificationThis document provides information about CHS Independent Verification including general information, application procedures and a cost breakdown.
pdf file icon06.12.2017Subsidy Fund Application Form for CertificationThis document provides information about CHS Independent Verification including general information, application procedures and a cost breakdown.
pdf file icon04.07.2017Subsidy Fund PolicyThis policy applies to the management of the Subsidy Fund established by HQAI to support organi- sations for which cost would be a barrier to access its third-party quality assurance services.
pdf file icon04.07.2017Subsidy Fund ProcedureThis procedure implements the Subsidy Fund Policy (POL200).
pdf file icon29.07.2016Complaints and Appeals ProcedureThis document outlines the procedure for HQAI's Appeals and Complaints processes.
pdf file icon08.08.2017HQAI Self-Assessment ManualThis manual is for organisations’s that undertake a self-assessment against the CHS in the framework of an independent third-party quality assurance by the Humanitarian Quality Assurance Initiative, be it benchmarking, independent verification or certification. It can also be used by organisations that wish to use HQAI tools outside any third party process.
pdf file icon08.08.2017Initial Self-Assessment ToolThis tool is to be used by organisation to report on their self-assessment against the CHS as a first step of an independent third party assessment with HQAI
pdf file icon09.01.2018Mid-term Self-Assessment Tool for Implementing OrganisationsThis tool is to be used by implementing organisations that need to report to HQAI as part of their mid-term self-assessment in the framework of the HQAI independent verification scheme.
pdf file icon09.01.2018Mid-term Self-Assessment Tool for Non Implementing OrganisationsThis tool is to be used by non implementing organisations that need to report to HQAI as part of their mid-term self-assessment in the framework of the HQAI independent verification scheme.

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