‍CERTIFICATION

‍The independent and objective assurance that an organisation or a group of organisations meet the requirements specified in the CHS, good practices or commitments.

‍A certificate is valid for four years, providing periodic checks confirm the continuing conformity with the requirement or standard. Organisations are invited to display their certification mark (see picture). HQAI’s certification scheme is accredited under ISO/IEC 17065:2012.

‍Step 1 Initial Audit

‍Includes site visits at the head office and at a sample of country programmes. The feedback of vulnerable populations is collected on project sites. A report is produced and, as relevant, a certificate of conformity is granted.

‍Step 2 Maintenance Audit

‍This audit focuses on the non-conformities identified in the previous audit and the organisation’s progress towards their resolution. A report is produced and, as relevant, certification maintained.

‍Step 3 Mid-term audit

‍The mid-term audit focuses on country programmes and project sites. It includes a review of the measures taken by the organisation to resolve its non-conformities, and the continuity of the implementation of the standard. A report is produced and, as relevant, certification maintained.

‍Step 4 Maintenance Audit
see step 2


‍Step 5 Recertification Audit

‍Within 4 years of the issuance of the certificate, and on request from the organisation, a new cycle of certification starts. The recertification audit may be lighter than the initial audit. A report is produced and, as relevant, certification maintained.